FAQs

How long will it take for my items to arrive?

We understand the importance of timely delivery. Here's a breakdown of our delivery timeline:

Order Cutoff Time: 6:00 PM (Eastern Standard Time)

Order Handling Time: 0-2 days (Monday - Friday)

Transit Time: 6-12 days ( Monday - Friday)

Total Delivery Time: 6-14 Business days. Rest assured, we work diligently to get your order to you as quickly as possible so you can get your product without delay.

Where can I place an order from?``

CloClips ships products within the contiguous United States. Unfortunately, due to shipping restrictions from our carrier partners, we are unable to deliver to Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands, P.O. boxes, APO (Army Post Office), FPO (Fleet Post Office), or DPO (Diplomatic Post Office).

Will I receive a confirmation number when I place my order?

Absolutely! Upon placing your order, you will receive an order number for reference. If, for any reason, you do not receive one within 24-48 hours, please don't hesitate to reach out to us.

Who can I contact if I have a problem with my order?

Your satisfaction is our priority, and we're here to assist you every step of the way. For any inquiries or issues regarding your order, feel free to contact our dedicated Customer Support Team at maxbobshopify@gmail.com. We're available Mon-Sun between 10:00 to 18:00 (EST) to address your concerns promptly.

How can I pay?

We offer a variety of payment options to suit your preferences. You can securely pay for your order using all major credit and debit cards, including Visa, Mastercard, Discover, American Express, JCB, Diners Club, and ApplePay payments.

Is Checkout on this site safe and secure?

We hope this FAQ section has addressed any questions you may have had.

Should you require further assistance or clarification, please don't hesitate to reach out to us.

Operating Hours: Monday - Sunday | 10:00 - 18:00 (EST)

Your feedback is invaluable to us as we continuously strive to enhance your shopping experience at CloClips.

We hope this FAQ section has addressed any questions you may have had.

Should you require further assistance or clarification, please don't hesitate to reach out to us.

Email: support@cloclips.shop

Phone: +375444906872

Operating Hours: Monday - Sunday | 10:00 - 18:00 (EST)

Your feedback is invaluable to us as we continuously strive to enhance your shopping experience at CloClips.